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Privacy Policy

Last Updated: November 30, 2025 This Privacy Policy describes how Raze.bot (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you use our services, website, and APIs (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

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1.1 Information You Provide

  • Account Information: Email address, username, and authentication credentials
  • Payment Information: Billing details processed through secure payment providers
  • Communications: Messages sent to our support team
  • API Usage: Requests made through your API keys

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1.2 Information Collected Automatically

  • Usage Data: API calls, endpoints accessed, timestamps, and response times
  • Device Information: IP address, browser type, operating system
  • Log Data: Server logs, error reports, and performance metrics
  • Cookies: Session identifiers and preferences

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1.3 Blockchain Data

  • Public Blockchain Data: Wallet addresses and transaction data (publicly available on-chain)
  • We do NOT collect or store private keys

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2. How We Use Your Information

We use collected information to:
  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations

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3. Information Sharing

We may share your information with:

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3.1 Service Providers

Third-party vendors who assist in operating our Services (hosting, analytics, payment processing) When required by law, legal process, or government request

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3.3 Business Transfers

In connection with a merger, acquisition, or sale of assets When you have given explicit permission We do NOT sell your personal information to third parties.

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4. Data Security

We implement appropriate security measures including:
  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Secure API key management
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

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5. Data Retention

We retain your information for as long as:
  • Your account is active
  • Needed to provide Services
  • Required by legal obligations
  • Necessary for legitimate business purposes
You may request deletion of your data subject to legal retention requirements.

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6. Your Rights

Depending on your jurisdiction, you may have the right to:
  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing
To exercise these rights, contact us at privacy@raze.bot.

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7. Cookies and Tracking

We use cookies and similar technologies to:
  • Maintain session state
  • Remember your preferences
  • Analyze usage patterns
  • Improve our Services
You can control cookies through your browser settings. Disabling cookies may affect functionality.

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8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

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9. Children’s Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected such information, we will delete it promptly. Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:
  • Posting the updated policy on our website
  • Updating the “Last Updated” date
  • Sending email notification for significant changes

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12. Contact Us

For questions or concerns about this Privacy Policy:

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13. Additional Information for Specific Jurisdictions

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For EU/EEA Residents (GDPR)

  • Legal basis for processing: Contract performance, legitimate interests, consent
  • Data Protection Officer: dpo@raze.bot
  • Right to lodge complaints with supervisory authorities

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For California Residents (CCPA)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights